Contact
How can we help?
Have a question about a piece, an order or a return? Send us a message using the form below.
For an existing order, include your order number, the name used at checkout and a short description of what you need. For a damaged or incorrect item, tell us which piece is affected and keep its packaging where practical. We will explain how to share photographs if they would help.
Please do not include card numbers, passwords or other sensitive payment information in your message.
For return enquiries, contact us before posting anything so we can confirm the correct return address and arrangements. Our correspondence address is not a walk-in shop or an advertised collection point.
Business details
FIRENZE STORE PTY LTD
ABN 98 703 198 967
ACN 703 198 967
11 Dando Street
Macgregor QLD 4109
Australia
Business correspondence address. Please contact us before sending a return.